Recently there have been various news articles reporting how an 11 year old boy managed to spend just over £1,000 on additional content via his Xbox 360 using his Mum’s debit card.
Quite a few people take advantage of the fact that you can enter your card details on your Xbox 360 to make additional content purchases easier. Downloadable Content (DLC) is one of the most popular types of purchases made through the Xbox 360 as they tend to provide new levels, equipment and characters to individual games.
Instead of realising that she may of made a mistake in letting her son use the Xbox 360 unsupervised, she decided to attack Microsoft saying “it’s too easy to make purchases from it” and that ‘When he is in gaming mode he can’t be thinking about the money. You can’t put all that responsibility on a young boy.”.
Since when is it up to Microsoft to scrutinise every single purchase made through the Xbox 360, they have “over 30M Xbox LIVE members across the world“ and “customer complaints of this nature are extremely rare.”
Microsoft responded with:
‘Microsoft’s goal is to provide parents and caregivers with tools and resources to manage their children’s gaming and entertainment experiences so that they can play in ways that are safer, healthy and more balanced.”
‘To accomplish this, we’ve built-in parental controls in every Xbox 360, work closely with retailers and recently launched the Play Smart, Play Safe website as an online resource for families.”
‘It should also be noted that LIVE accounts registered for children’s use have online activity automatically defaulted to off, these can be enabled by the parent should they wish in the Family Settings section.’
There are plenty of parental controls integrated into the Xbox 360 to moderate the access that a person can have when it comes to using the Marketplace. Microsoft have taken great care to ensure that there are suitable measures in place to stop this type of thing happening but it’s not their fault if these features aren’t used.
Note: When a user creates an Xbox Live account they must use a Windows Live ID, if the age confirmed on the account isn’t above 16 then it is not possible to make a regular GamerTag as only a child account is available.